Welcome to Zylorn.xyz! This document provides detailed instructions on how to complete your payment securely and efficiently. Please follow the steps outlined below to ensure a smooth transaction experience.

1. Overview of Payment Methods

At Zylorn.xyz, we strive to provide multiple payment options to cater to your needs. Currently, we support the following methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • Online Payment Gateways (PayPal, Stripe)
  • Bank Transfers
  • Cryptocurrency Payments (Bitcoin, Ethereum, and others)
  • Cash on Delivery (COD) (available for selected regions only)

Each method is described in detail below.

2. Step-by-Step Payment Instructions

2.1 Paying with Credit/Debit Cards

  1. Navigate to the checkout page after adding items to your cart.
  2. Select the Credit/Debit Card option under “Payment Methods.”
  3. Enter your card details, including:
    • Card Number
    • Expiration Date
    • CVV Code (3 digits at the back of the card)
  4. Double-check your billing address and ensure it matches the address linked to your card.
  5. Click Submit Payment to process your transaction.

Note: For your security, all card transactions on Zylorn.xyz are encrypted and compliant with PCI DSS standards.

2.2 Using Online Payment Gateways (PayPal, Stripe)

  1. On the checkout page, choose the PayPal or Stripe option.
  2. You will be redirected to the respective gateway’s secure site.
  3. Log in to your account or continue as a guest.
  4. Review the payment amount and confirm the transaction.
  5. Upon successful payment, you will be redirected back to Zylorn.xyz with a confirmation receipt.

Tip: Using online payment gateways can expedite refunds if required.

2.3 Bank Transfers

  1. Select Bank Transfer as your payment option during checkout.
  2. Note the following details for the transfer:
    • Bank Name: [Insert Bank Name]
    • Account Number: [Insert Account Number]
    • Swift Code: [Insert Swift Code]
    • Account Name: Zylorn XYZ
  3. Use your Order ID as the payment reference to ensure correct allocation.
  4. Visit your bank or use online banking to complete the transfer.
  5. Once the payment is made, upload the receipt to our “Payment Confirmation” page or email it to support@zylorn.xyz.

Processing Time: Bank transfers may take 1-3 business days to reflect.

2.4 Cryptocurrency Payments

  1. Choose Cryptocurrency under “Payment Methods.”
  2. A unique wallet address will be generated for your order.
  3. Copy the wallet address and the exact amount to be transferred.
  4. Use your crypto wallet to send the specified amount.
  5. Once the transaction is confirmed on the blockchain, your order will be processed.

Important: Ensure the payment is sent within 30 minutes to avoid rate fluctuations.

2.5 Cash on Delivery (COD)

  1. Select Cash on Delivery during checkout (if available in your region).
  2. Confirm your shipping address and phone number.
  3. Prepare the exact cash amount to pay the courier upon delivery.

Note: COD is not available for custom or high-value orders.

3. Troubleshooting Common Payment Issues

3.1 Declined Transactions

  • Verify that your card details are entered correctly.
  • Ensure sufficient funds are available in your account.
  • Contact your bank to confirm there are no restrictions on online transactions.

3.2 Delayed Bank Transfers

  • Confirm the transfer details and reference number are correct.
  • Check with your bank for any processing delays.
  • Reach out to our support team at support@zylorn.xyz if the payment isn’t acknowledged after 3 business days.

3.3 Cryptocurrency Errors

  • Ensure the correct wallet address and amount are used.
  • Confirm the transaction status on the blockchain.
  • For assistance, contact our crypto payment partner or support team.

4. Security Measures

We prioritize your payment security. Here’s how we protect your information:

  • SSL Encryption: All data is encrypted during transmission.
  • Secure Payment Gateways: We use trusted providers like PayPal and Stripe.
  • Fraud Detection: Transactions are monitored for unusual activity.

Your personal and financial details are never shared with third parties.

5. Refund and Cancellation Policy

  • Refund Eligibility: Refunds are processed for orders canceled before shipping or for defective items.
  • Processing Time: Refunds may take 5-7 business days, depending on your payment method.
  • Contact: For refunds, email refunds@zylorn.xyz with your order details.

6. Contact Support

For any questions or issues, please reach out to us:

Email: admin@zylorn.xyz

Address: 1507 W Jefferson St, Joliet, IL 60435, United States

Phone: +18157736100

  • Live Chat: Available on our website from 9 AM to 9 PM (GMT)

We’re here to ensure a hassle-free payment experience!

Thank you for choosing Zylorn.xyz. Your trust and satisfaction are our top priorities!